Effective Date: 2026-01-31
1. Who We Are Our website address is: http://thcretail.ca. We are a retailer committed to user privacy. Our core philosophy is simple: We do not collect user information except for fulfillment reasons, and we never share user data with any third party. We do not share or store anything that isn’t strictly required for business operations.
2. Information We Collect To process orders and provide fulfillment services, we may collect the following personal information:
- Name
- Billing and Shipping Address
- Email Address
- Phone Number
We collect this data solely to fulfill your orders, communicate order updates, and manage your account.
3. SMS/Mobile Messaging (TCR Compliance) If you provide your phone number to us, you consent to receive text messages related to your orders or account (e.g., order confirmations, shipping updates).
- Opt-In: Consent is obtained when you provide your phone number at checkout or via our signup forms.
- Opt-Out: You can opt out of receiving messages at any time by replying STOP to any message.
4. How We Share Your Data (Strict No-Sharing Policy) We respect your privacy. We do not sell, rent, or trade your personal information.
- Third-Party Sharing: We do not share your data with third parties, except as necessary to fulfill your order (e.g., sharing your address with a shipping carrier).
- Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies To improve your experience and manage your login session, we use cookies.
- Login Cookies: When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies are removed.
- Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
6. Comments & Media
- Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
7. Data Retention
- Fulfillment Data: We retain order information for administrative, legal, and security purposes (such as tax records).
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
- User Profiles: For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
8. Your Rights You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact
For privacy-related inquiries:
Tony’s Headshop and Cannabis Retail
Email: info@thcretail.ca
Phone: 250-997-4669
